Businesses that deal with complex quotes and sales processes can often find themselves hours to generate a single estimate. When quoting is complex it is costly and sometimes a disaster when price and materials are quoted incorrectly. When it’s a...
Business process improvement, it really never ends
In a world of rapid changes and technological improvements, businesses that fail to harness and implement continuous improvement (CI) methodologies risk falling behind their competitors. Nimble businesses can effectively adapt to change, disrupt the...
What's in it for them, the best way to get sales reps to use a CRM
Businesses accelerate their operating potential with the support of a good CRM. Unfortunately, CRM project failure is a reality many businesses face. Despite the significant resource and financial investment, the biggest boulder to success can be the...
Service your competitor products and win
Might sound crazy, but it’s worth it... Servicing your competitors' products provides a window into your customer’s operations and can be used to improve the profitability and credibility of your business. Quality end-to-end field service solutions...
Is an ERP system right for your business, and how to decide?
Often businesses reach a boiling point of complex data requirements and transitions. Without integrated systems, decision-makers are left in the dark and have difficulty bringing together people, products, processes, and financial management. ...
3 must-dos to save your CRM from failure
Executing a Customer Relationship Management (CRM) strategy is a complex process. It’s important to understand that. Streamlining communications, breaking down departmental silos, harnessing automation to improve the sales process. It’s a dream when...
Win more deals by quoting faster and with increased accuracy
Early bird gets the worm...well not always. But it certainly helps. In the world of quoting, it’s more likely that the early, accurate and precise bird gets the worm. There are a lot of components and conflicts that need to be considered when...
Knowing your contribution margins is the key to unlocking potential profits
Accounting 101 tells us that contribution margin is calculated as follows. Contribution Margin = Sales Revenue − Variable Costs Understanding each products contribution is critically important when running a lean operation that I seek to maximise...
Make a plan, be prepared for when the “proverbial” hits the fan
Ok, we reckon there are a few other ways we could phrase ‘proverbial‘ hits the fan. Whatever word you want to use, the reality is that things do go wrong. Often. And the unexpected occurs. Whether it be a global pandemic, natural disaster, man-made...
Production Lag, the Hidden Cost that Kills Margins
Are you measuring production lag in your manufacturing procedures? If you’re not, you’re losing money. If something isn’t being created, the lag is costing you money. Simply put, the longer it takes to make something, the more it’s costing your...