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Klugo news and articles

Is an ERP system right for your business, and how to decide?

Often businesses reach a boiling point of complex data requirements and transitions. Without integrated systems, decision-makers are left in the dark and have difficulty bringing together people, products, processes, and financial management. Typically,...

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3 must-dos to save your CRM from failure

Executing a Customer Relationship Management (CRM) strategy is a complex process. It’s important to understand that. Streamlining communications, breaking down departmental silos, harnessing automation to improve the sales process. It’s a dream when the...

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Win more deals by quoting faster and with increased accuracy

Early bird gets the worm...well not always. But it certainly helps. In the world of quoting, it’s more likely that the early, accurate and precise bird gets the worm. There are a lot of components and conflicts that need to be considered when...

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Knowing your contribution margins is the key to unlocking potential profits

Accounting 101 tells us that contribution margin is calculated as follows. Contribution Margin = Sales Revenue − Variable Costs Understanding each products contribution is critically important when running a lean operation that I seek to maximise...

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Make a plan, be prepared for when the “proverbial” hits the fan

Ok, we reckon there are a few other ways we could phrase ‘proverbial‘ hits the fan. Whatever word you want to use, the reality is that things do go wrong. Often. And the unexpected occurs. Whether it be a global pandemic, natural disaster, man-made...

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Production Lag, the Hidden Cost that Kills Margins

Are you measuring production lag in your manufacturing procedures? If you’re not, you’re losing money. If something isn’t being created, the lag is costing you money. Simply put, the longer it takes to make something, the more it’s costing your...

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Do you know the financial health of your customers? Three CRM indicators to watch.

"Oh, that financial problem with that customer just seemed to happen overnight" Naaahhhh. That’s generally not a true statement. There are small indicators along the way that demonstrate the financial health of a business. Like all relationships,...

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How businesses lose when sales ramp faster than productivity

The sales are flying in. More customers. More demand. It looks like business is about to start booming, but, with demand must come supply. Are you ready to meet those orders? To deliver on time, on budget and with as minimal disruptions as possible? A...

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5 ways to check the health of your service team culture

Does your service team have a strong culture? If you hesitated while answering this question, you’re not alone. Upmarket facilities might make your team more comfortable, but they won’t help you develop great service culture. Culture can only be created...

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Cloud-based ERP system designed for field service operations

Over the past 12 months, COVID-19 has created uncertainty in the business community, some businesses have been severely impacted while others have continued to grow. The economy has been seen Its first major downturn in over 30 years. How does a...

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